Frequently Asked Questions
Answers to common questions about product selection, quotations, stock, delivery, catalogues and order processing.
What products do you supply?
We supply industrial pipeline materials including pipes and tubes, pipe fittings, flanges, industrial valves and related piping products.
Are website prices and stock indications final?
Prices, discounts, stock status and delivery lead times shown online are indicative and may change. Stock is subject to prior sale, and the latest commercial terms should be confirmed before ordering.
How do I send an enquiry or request a quotation?
Use the enquiry button on this page, provide your company and requirement details, and share the required product specifications and quantities. You can also email sales@tubesandvalves.com.
Can I download technical catalogues?
Yes. The Product Catalogues page contains downloadable manufacturer catalogues, product brochures, weight charts and technical reference PDFs.
Do you supply project and bulk requirements?
Yes. The company handles bulk supply orders and project-based requirements, subject to specification, availability and agreed commercial terms.
How is delivery arranged?
Delivery method depends on material size, weight, destination and order terms. Orders may be sent through transporters or arranged by other mutually agreed logistics modes.
How quickly are stocked products dispatched?
The delivery information states that the company endeavours to dispatch stocked items quickly, while larger or heavier orders can require additional processing time.
Where is your Chennai head office?
No 12 Singanna Naicken Street, Chennai 600001, India. Use the Reach Us / Directions page for a map and local directions.
Can I calculate approximate metal weight online?
Yes. Use the Metal Weight Calculator for approximate theoretical weights of common material shapes and densities.